FAQs of the CU NEX project Cooperative effort between Chulalongkorn University and KBank

 

1. What is the CU NEX project?

Ans: The CU NEX project is designed to accommodate every aspect of Chulalongkorn University (CU) students’ lifestyle, providing  convenience both inside and outside the lecture halls.  The project aims to connect students’ learning management database, on campus activities, and off campus lifestyle. With the support of cutting-edge technology and innovation, jointly created by CU and KBank, CU NEX will make Chulalongkorn University become a “Digital Lifestyle University”.

2. If I already have a KBank account, can I use it to apply for K PLUS service and conduct transactions?

Ans: Students who already have a KBank account may apply for K PLUS service and conduct transactions with KBank, without the need to open a new account.  However, additional fees may apply if the KBank account was opened in one province and the ID/debit card was used in a different province.

3. Where can I open an account and apply for K PLUS service?

Ans: Students may open an account and apply for K PLUS service at any KBank branch within the Bangkok metropolitan area.

4. Is there a fee for account opening or application for K PLUS service?

Ans: No fee is charged to open an account or apply for K PLUS service.  However, students must make a 500 Baht minimum deposit when opening a new account at any KBank branch.

*Foreign students must present their passport, student ID card and a letter to certify student status from the Office of the Registrar, Chulalongkorn University.

5. I already have a KBank savings account; how can I pay the tuition fee?

Ans: Starting from the first semester of academic year 2018, tuition fee payment can be made via the CU NEX application, which can be downloaded from June 1, 2018 onwards.   Payments can be made via one of the following methods:

• Pay via direct debit service linked to the student’s account.
• Pay via a student’s K PLUS application. If tuition fee payment is to be made by another person on behalf of the student, the payer’s mobile phone number linked to K PLUS must be entered.
• Pay at any KBank branch. Students are required to use a barcode obtained from the CU NEX application for making tuition fee payment at a KBank branch.

Tuition fee payment can be made via the CU NEX application or any KBank branch, beginning July 2018.

6. Are students required to open a KBank account?

Ans: it would be helpful to have a KBank account, which provides numerous benefits via the CU NEX project – mainly supported by KBank.  From June 1, 2018 onwards, the ID card can be used as a debit card and students can have their student ID card issued via the CU NEX application.  Students may download the CU NEX application and choose “Student ID Card Issuance”.  This makes it possible for the student ID card to be issued anywhere and picked up at any KBank branch.

7. What should I do if I cannot open a KBank account within the deadline for tuition fee payment?

Ans: Students who have no KBank account can use the barcode obtained from the CU NEX application to make tuition fee payment at any KBank branch.  Late payment of tuition fee is subject to a penalty fee at the rate specified by Chulalongkorn University.

8. Why should I make tuition fee payment via KBank channels?

Ans: The CU NEX project, a cooperative effort between CU and KBank to make CU a “Digital Lifestyle University”, was formed to  assist and enhance  students’ life at CU.  Tuition payments via KBank channels can be made swiftly and securely, and payment results are available immediately.

9. If I am abroad during the school vacation, how can I pay the tuition fee?

Ans: From June 1, 2018 onwards, students may download the CU NEX application anywhere, making it possible to make tuition fee payments by July 2018.  If a student is not in Thailand during the tuition payment period, tuition is payable via the CU NEX application in two ways:

• By entering the payer’s mobile phone number linked to the K PLUS service.
• By saving the barcode obtained from the CU NEX application and sending it to the tuition fee payer, who can contact any KBank branch to make the payment.

10. How can I link my account to the CU NEX application for payment of tuition fee via direct debit? Where can I request to link my account to the CU NEX application? Which documents are required?

Ans: Students can apply for the direct debit service via the CU NEX application, which can be downloaded from June 1, 2018 onwards, free of charge, with no documentation required.

*To apply for direct debit service, students must have a KBank account and the K PLUS application.

11. If I already have a KBank account, or if I open a new account at a KBank branch in another province, can I use that account for tuition fee payment?

Ans: Yes. If a student already has a KBank savings account or wants to open a new account at a KBank branch outside the Bangkok metropolitan area (provincial branches), the account can be used for tuition fee payment.  However, additional fees may be charged if a new student ID/debit card is issued and linked to an existing account, and then used at an ATM outside the province in which the account  was opened.

12. What if I do not open a new KBank account because I have only one semester left before I complete my education?

Ans: Students who have no KBank account can make tuition fee payment at any KBank branch by using the barcode obtained from the CU NEX application.

13. If I cannot make tuition fee payment myself, and my parents will do it instead, are they required to have a KBank account? Do they have to link their account to the CU NEX application?

Ans: If students cannot make tuition fee payment on their own, they must first download the CU NEX application and choose one of the following payment options:

• Pay via K PLUS application. Choose “Pay via Other Person’s K PLUS”, then enter the payer’s mobile phone number linked to the K PLUS service; or
• Pay at any KBank branch. Obtain the barcode from the CU NEX application and present it at any KBank branch to make tuition fee payment.

14. When should I open a new KBank account?

Ans: Students may open a new account at any KBank branch within the Bangkok metropolitan area by the tuition fee payment deadline established by Chulalongkorn University.

15. For foreign students, what documents are required to open a new account at the KBank booth located in the CU Library?

Ans: Foreign students must present to the KBank booth officer their passport, student ID card and a letter to certify student status issued by the Office of the Registrar, Chulalongkorn University (subject to fee charged by the Office of the Registrar).

16. Do I have to change my student ID card?

Ans: Students should apply for a new student ID/debit card, which comes with numerous privileges:

• No application or annual fee is charged throughout your period of study at Chulalongkorn University.
• Watch any movie for 100 Baht at any Major Cineplex or SF Cinema City.
• Buy from McDonald’s a medium-sized Filet-O-Fish, Samurai Burger, or Big Spicy Fried Chicken Set 3 for 100 Baht.
• Get a 15% discount for online shopping at Lazada for a year.
• Free 100 Baht for first GrabPay payment, or 10% off fare payment made via GrabPay.
• Up to 60% discount for booking accommodations via Expedia.

17. How and when can I change the student ID card?

Ans: Students may request a new student ID card via the CU NEX application from June 1, 2018 onwards.

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